Are residents in homeowners associations and condominium communities satisfied with their elected boards?

Are residents in homeowners associations and condominium communities satisfied with their elected boards? How do they feel about their association's rules and restrictions? How about their association assessments?

The Foundation for Community Association Research commissioned a national survey of association residents to answer these and other questions. Here are some of the key findings:

• 90% of residents rate their overall community association experience as positive (64%) or neutral (26%).
• 90% of residents say association board members "absolutely" or "for the most part" serve the best interests of their communities.
• 83% say they get along well with their immediate neighbors.
• 92% say they are on friendly terms with their association board.
• 83% of residents say their community managers provide value and support to residents and their associations.
• 88% of residents who had direct contact with their community manager say it was a positive experience.
• 70% of residents say their association's rules protect and enhance property values; only 4% say the rules harm property values.

We encourage you to download Americans Grade Their Associations, Board Members And Community Managers, (PDF), a free brochure summarizing the results.